Healthcare is complex and rarely limited to medical issues. More often than not there are also billing and claim issues and other components. Through the Health Advocate program, experts are available to help you and your family navigate the healthcare system.
This benefit is designed to help tackle complex healthcare questions, treatment decisions, billing issues, claims confusion and more. When you contact Health Advocate, you will be assigned a Personal Health Advocate who will work seamlessly with you until all issues are resolved. You can connect telephonically, by email, via app, txt or chat.
Personal Health Advocates consist of registered nurses, medical directors and other experts.
The Health Advocate program is a company paid benefit available to you, your spouse, dependent children, parents and parents-in-law.
For expert help with healthcare and insurance-related issues, please call Health Advocate toll-free at (866) 695-8622. You may also send a confidential email to Answers@HealthAdvocate.com or go to the member website at HealthAdvocate.com/members.